Skip Navigation LinksMy Account > Log In Email Change

You may need to change the primary email address for the MyOnlineToolbox account.  You need to follow these precise instructions.   

Step by Step

  1. You have to first create a new user before you delete the older user, then change the company email.
  2. Create a new user by going to the My Account tab, then choosing Company Setup then choosing Users. On the far right you will see New User. Use this to create your new sign in information. 
  3. Now ensure you can access the system by Logging In with your new email address.  Reminder that you should have received a MyOnlineToolbox notice to activate the account with the new email address.
  4. After you can successfully log in with your new email account, then go back to the user list as shown above and delete the old account.
  5. Now go to My Account then Company Setup then General Information and change the Company Email to the new email that you are using for the New User.