General Information > Contact Information
ServusXchange, LLC
Our operating times are based on normal business hours, Monday to Friday, Eastern Time
Support calls should not be made to the company since all members are required to Log In to MyOnlineToolbox and use the "Support Form" found in main navigation menu
. Many times members using this mechanism are replied to after non-business hours.
For general inquiries please go to the MyOnlineToolbox website and in the following menu item
then select Contact Us. Note that customers Logging In and using the Support Form take precedence over general inquiries. The reason is that numerous items are automatically tracked inside the application such as browser version and screen resolution that makes it easier to service our members. Members using the Corporate Info - Contact Us method, and not the Support feature above usually have a longer wait time, especially after hours.
Phone: (954) 786-0883
Note: Phone support is a limited feature available to Paid Premium Subscription members only. A support ticket must still first be initiated by the Premium Subscription User and then ServusXchange, LLC will make the determination if a phone call is needed in order to further clarify the issue. In the event you can not log in, then please be very specific with your company name, return phone number and log in email address so that we can attempt to assist you before we call back.