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Questions

How do I change the email address that is being printed on my documents (Invoices and Estimates)?
Why am I having trouble printing?

Answers

Q: How do I change the email address that is being printed on my documents (Inoivces and Estimates)

A: Select the My Account > Company > General information option from the main menu and you will notice a prompt titled "Company Email". Modify the email address and save your changes by clicking the "Save Information" button. The next time you print a document, the modified email will be displayed.

Q: Why am I having trouble printing?

A: The first time you print documents from MyOnlineToolbox, you will be required to install an ActiveX control.

Instructions for installing:

  1. After you have selected the print icon, the following message will appear at the top of your browser, highlighted in yellow: “The website wants to install the following Add-on.”
  2. If you click on the message, you will see a drop down window appear with an option titled “Install ActiveX Control”. Clicking on that will cause the screen to refresh and the print window to close.
  3. The next time you print, you will be asked if you want to install the control.
  4. Answer YES and you will be presented with your standard printer selection.